Key User - Configured Orders - D365

Responsibilities

• Design and map ERP processes for order-to-cash, including service operations, inventory management, and service center execution
• Perform detailed review and cleansing of existing master data to ensure system integrity
• Support the integration of existing system tools (e.g., One Service, Discount tool) with D365
• Design ERP processes for pricing, discounts, taxes, contract terms, and customer account creation
• Execute cutover order migration tasks and participate in go-live support to monitor queues and escalate issues
• Conduct testing and quality assurance by executing unit, integration, and UAT test scripts
• Investigate and resolve order exceptions such as pricing mismatches or inventory holds
• Document order processing procedures, step-by-step guides, and provide training to end users

Requirements

• Bachelor’s degree in Engineering or a related field
• 3–6+ years of relevant experience in Order Handling
• Hands-on experience across various ERP domains

Benefits

• Opportunity to work in a challenging position within an open and friendly environment
• Ability to build a global network with diverse nationalities
• A role with a true impact on the company's future success and continuous learning opportunities

About the Company

Alfa Laval is a global leader in heat transfer, separation, and fluid handling. We contribute to a more sustainable future through engineering innovation, designing processes for water purification, clean energy, food production, and waste processing. Our team values drive, courage, and diversity, providing the freedom to pursue ideas that create real-world impact.