Key Holder

About the Company

Founded in 2012, Mizzen+Main is a premium men’s brand with product rooted in performance fabrics and tailored silhouettes. We are a multi-channel brand comprised of our Ecommerce site, Retail Stores, and Wholesale Partners across the US.

Responsibilities

• Act as a store leader by opening and closing the store and assisting in task assignment
• Deliver an exceptional customer experience through warm and knowledgeable engagement
• Provide in-depth product knowledge and handle all transactions including returns and exchanges
• Maintain brand presentation through effective merchandising and replenishment
• Assist in training and supporting new team members
• Promote current events, product launches, and store promotions
• Take ownership of store upkeep, cleaning, and restocking
• Enforce company policies and procedures to ensure compliance and safety
• Build and expand the customer base through strategic networking and follow-up

Requirements

• Prior retail or customer-facing experience, preferably in a supervisory role
• Strong communication and leadership skills
• Proficiency with point-of-sale systems and retail technology
• Availability to work flexible hours including evenings, weekends, and holidays
• Ability to lift, carry, and move at least 40 lbs
• Ability to stand for extended periods and climb ladders