Key Holder

Responsibilities

• Open and close the store, keeping everything running properly and on time
• Lead the sales floor, setting the pace and delegating tasks as needed
• Serve customers with authentic energy and strong product knowledge
• Coach and support Sales Associates, giving feedback and encouragement
• Maintain store cleanliness, organization, and merchandising standards
• Manage stock, including receiving shipments and restocking the floor
• Process transactions accurately using POS and mobile systems
• Drive sales results by keeping KPIs in mind
• Resolve customer concerns and turn challenges into positive outcomes

Requirements

• Previous retail experience (Key Holder or established Sales Associate preferred)
• Natural leadership ability to motivate others
• Strong communication and coaching skills
• Organized and reliable with ability to juggle priorities
• Ability to work weekends, evenings, holidays, and special events
• Availability on at least one full weekend day is required

Preferred Qualifications

• Visual merchandising experience
• Inventory management experience

About the Company

Herschel Supply makes quality products for a lifetime of better journeys. Designed in Vancouver, Canada, every piece is backed by a signature warranty. Since 2009, they have focused on innovation and community through timeless design and intuitive function.