Key Holder

Responsibilities

• Identify customer needs and provide exceptional product knowledge
• Support the Store Manager in recruiting, orienting, and training employees
• Coach and develop the team to drive key performance indicators
• Manage training plans and provide in-the-moment coaching
• Support marketing events, in-store promotions, and community outreach
• Prepare reports by collecting and analyzing information
• Maintain inventories to ensure merchandise availability
• Ensure brand consistency by meeting Filson Standards and Operating Standards
• Maintain a safe and clean store environment
• Enforce company programs, initiatives, policies, and procedures

Requirements

• Able to lift and carry 30 pounds
• Able to reach overhead, bend, kneel, or stoop
• Able to stand for long periods of time
• Ability to work weekends, holidays, and evenings

Preferred Qualifications

• Minimum of one year in a leadership role
• Exceptional selling and customer service skills
• Experience using data to make informed decisions
• People development and growth experience
• Proficiency in Microsoft Word and Excel
• High school diploma or equivalent
• Must be 18+ years old

Benefits

• Medical, dental, and vision insurance
• 401k with company match
• Employee assistance program (EAP)
• Pet Insurance
• Merchandise discounts
• Monthly bonus eligibility based on performance
• Paid time-off for full-time members

About the Company

Since 1897, Filson has been outfitting adventurers with high-quality tools and apparel. We are committed to providing pioneers of all fields with unfailing goods made from the highest quality materials available.