Key Holder

Responsibilities

• Deliver exceptional customer service and drive sales and customer loyalty.
• Manage product presentation, including folding, ironing, alarm tagging, and replenishment.
• Oversee store operations such as opening and closing procedures, cleaning, and facility maintenance.
• Support team management by monitoring schedules, managing time off, and resolving conflicts in the absence of senior management.
• Handle POS management, including cash collection, tonnage processes, and incident monitoring.
• Assist with inventory management and implement leakage protection and security protocols.
• Monitor and analyze team KPIs to ensure sales targets and brand standards are met.

Requirements

• 1 year of experience as a Key Holder or Supervisor, or 2 years of experience as a full-time Sales Assistant.
• High level of proficiency in English.
• Basic IT skills (user level).
• High school diploma or professional technical training.

Preferred Qualifications

• Proficiency in Spanish is a plus.
• Experience working in a retail environment with similar turnover and size.

About the Company

Desigual is a creative fashion brand that has been inspiring people worldwide since 1984. We celebrate individuality, audacity, and enthusiasm, creating unique designs that allow our customers to express the best version of themselves.