Key Holder

Responsibilities

• Deliver exceptional customer service and drive sales and customer loyalty.
• Manage product presentation, including folding, ironing, alarm tagging, and continuous replenishment.
• Oversee store operations such as opening and closing procedures, facility maintenance, and cleaning.
• Support team management by monitoring schedules, managing time off, and resolving conflicts in the absence of senior management.
• Handle POS management, including cash collection, tonnage processes, and incident monitoring.
• Assist with inventory management and implement leakage protection and security protocols.
• Monitor and analyze team KPIs to ensure sales targets and company objectives are met.

Requirements

• 1 year of experience as a Key Holder or Supervisor, or 2 years of experience as a full-time Sales Assistant.
• High level of fluency in English.
• Bachillerato or technical professional training.
• Basic IT skills (user level).

Preferred Qualifications

• Fluency in Spanish is a plus.
• Experience working in a retail environment with similar turnover and size.

About the Company

Desigual is a place open to creativity, talent, and innovation. Since 1984, our unique creations have inspired people from all over the world to express the best version of themselves through fashion.