Key Accounts Manager

Responsibilities

• Develop and nurture long-term relationships within a portfolio of key accounts and prospects to maximize vehicle volumes and margins.
• Manage customer satisfaction by working closely with internal departments to ensure proactive management of all business interactions.
• Maintain contact with dealers to provide professional support and ensure high standards of customer service.
• Provide concise reports on fleet activities, including forward order predictions and market information.
• Negotiate agreements and ensure the successful fulfillment of contracts, including vehicle delivery and aftermarket support.
• Utilize integrated IT tools to manage quotations and the sales lifecycle from build to invoicing.

Requirements

• Proven experience in high-value sales and complex commercial sales offers.
• Expertise in relationship management with knowledge of legal and financial rules associated with key account protocols.
• Strong strategic thinking ability and commercial awareness.
• Excellent negotiation and communication skills, with the ability to influence stakeholders at all levels.
• Full UK driving licence.
• Willingness to travel frequently across the UK, including overnight stays and occasional European visits.

Benefits

• Competitive salary with a company bonus and company car (electric or hybrid options available).
• Pension scheme matched up to 7% of your salary.
• 25 days holiday (rising to 30 days with service) plus bank holidays, with the option to buy additional days.
• Comprehensive maternity and paternity leave packages.
• Healthcare access including Bupa Cover and Dental insurance.
• Employee Assistance Programme for wellness and counseling.
• Various discounts on shopping, cinema, travel, and fitness perks.

About the Company

Renault Trucks is part of the Volvo Group, a global leader in sustainable transport solutions. We are a team of professionals committed to shaping the future of efficient, safe, and sustainable transport. We value entrepreneurship, teamwork, and a strong work-life balance, empowering our employees to make a positive impact on society.