Key Account Manager

About the Company

At TheFork, we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. We are part of the Tripadvisor Group.

Responsibilities

• Prospect and acquire new restaurants, focusing on Chinese and wider Asian restaurants in key UK locations
• Generate a self-built pipeline through cold calls, walk-ins, referrals, and networking
• Conduct in-person meetings and product demos to present B2C and B2B value propositions
• Manage the full sales cycle from first contact to negotiation and closing
• Adapt schedule to restaurant availability, including occasional evening meetings
• Share market insights with the wider sales team to improve segment approach

Requirements

• Fluent in Mandarin and English (spoken and written)
• 4+ years of experience in sales (B2B, field sales, hospitality tech, or food service preferred)
• Proven ability to prospect, manage pipelines, and close deals independently
• Strong commercial mindset and negotiation skills
• Resilience and a proactive attitude in a target-driven environment
• Strong organizational skills

Preferred Qualifications

• Previous experience selling to Asian-owned businesses
• Strong local network within the Chinese or wider Asian hospitality community
• Passion for hospitality, digital products, and restaurant technology
• Proficiency with Google Workspace and CRM tools