Key Account Manager

About the Company

Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Backed by Y Combinator and prominent investors, Nabis is building a technology-first platform to scale the entire cannabis industry.

Responsibilities

• Act as the primary point of contact for assigned retailers at operational, executive, local, and regional levels
• Optimize core services including delivery and collections by collaborating with Operations, AR, CX, BD, and Engineering teams
• Educate retailers on complementary services such as Marketplace, Bill Pay, data analytics, and POS integrations
• Maximize market opportunities by connecting retailers with promotions, sales rules, and brand partnerships
• Manage retail feature requests, maintain retail dossiers, and present relationship strategies internally
• Track retailer engagement metrics including GMV, NPS, and adoption rates for various Nabis offerings
• Generate leads and drive growth for brand and product lines through retailer interactions

Requirements

• Must currently be located in New York State
• Background in retail cannabis sales, operations, or related fields
• Established, trusted relationships across NY cannabis retail
• Proven track record in driving revenue with external partners
• Strong customer experience expertise
• Excellent multitasking, time management, and prioritization skills
• Must be at least 21 years of age

Preferred Qualifications

• Data analytics proficiency in Excel or SQL

Benefits

• Base salary starting at $68,640 with uncapped bonus potential
• Unlimited PTO and paid holidays
• Medical, Dental, and Vision insurance
• 401(k) plan with company match
• Equity packages