Posted 10 hours ago
Key Account Manager
Mondial Relay
Perks & benefits
Health InsurancePaid Leave
Requirements
Confirmed commercial experience in strategic account management, Strong project management and large-account relationship skills, Proficiency with a CRM (Salesforce, HubSpot, or equivalent), Professional English proficiency, Organized, proactive, and results-oriented
Skills
SalesforceCRMProject Management
About the role
Responsibilities
- Pilot and develop a strategic client portfolio to maximize locker site signings and performance
- Lead client deployment projects including planning, build/run tracking, escalations, and documentation
- Prepare tailored offers, conduct business reviews, and manage contract renewals
- Drive commercial animation with marketing initiatives, events, and trade shows
- Ensure CRM data quality and produce regular reporting on signings, service quality, and NPS
- Monitor competition and identify upsell and cross-sell opportunities
Requirements
- Confirmed commercial experience in strategic account management
- Strong project management and large-account relationship skills
- Proficiency with a CRM (Salesforce, HubSpot, or equivalent)
- Professional English proficiency
- Organized, proactive, and results-oriented
Preferred Qualifications
- Interest in AI and digital tools
About the Company
Mondial Relay by InPost is a European leader in out-of-home parcel delivery. Its 2,200 employees deliver over 200 million parcels annually, focusing on innovative, sustainable, and customer-centric solutions.
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Mondial Relay · Villeneuve d'Ascq
