Key Account Manager

Responsibilities

• Build and execute joint business plans (JBP) and negotiate commercial terms with platforms like Shopee.
• Manage day-to-day e-commerce storefront operations, including merchandising, promos, and campaign calendars.
• Monitor key performance metrics such as PV/UV/CR, basket metrics, and ROI to drive sales growth.
• Translate data insights into actionable pricing, promotion, and assortment strategies.
• Lead forecasting and stock follow-up while collaborating with Marketing, Supply Chain, and Digital teams.
• Deliver monthly sell-in/sell-out reconciliations and Monthly Business Reviews (MBRs).

Requirements

• Proven experience in Key Account Management and platform partnerships.
• Expertise in E-commerce platform operations (specifically Shopee and/or MOMO).
• Strong data analysis skills with the ability to derive commercial insights from digital metrics.
• Experience in trade and campaign activation within tight timelines.
• Ability to manage cross-functional stakeholders across marketing and supply chain.
• Bachelor’s degree in Business, Marketing, Economics, or a related field.
• Proficiency in both Chinese and English.

Benefits

• Opportunities to step out of your comfort zone and grow professionally in a fast-paced environment.
• Real responsibility and ownership from day one.
• An inclusive and diverse work environment that celebrates all backgrounds and identities.
• The chance to contribute to brands with significant societal and environmental causes.

About the Company

L'Oréal is the world's #1 beauty company, present in over 150 markets. For over a century, we have been transforming the industry, fueled by data, technology, innovation, and science. We are committed to tackling big challenges while ensuring we make the world a more inclusive and better place for everyone and our planet.