
Posted 5 hours ago
Key Account Manager Fixed Wings
ITP AeroKAM Fixed Wings
Requirements
Degree in Aeronautical Engineering preferred, Customer satisfaction program development experience, Financial management of strategic accounts, MRO business processes experience, Project management experience, High English proficiency
Skills
Project Management
About the role
Responsibilities
- Act as the primary focal point for customers, serving as the link between the client and the workshop to transfer requirements.
- Provide clear and comprehensive information regarding engine repairs, covering technical, quality, timing, and cost aspects.
- Drive customer satisfaction and build long-term commercial trust through high-quality service and rapid response times.
- Manage contracts, agreements, and risk assessments, including contract reviews.
- Prepare repair cost estimations while ensuring alignment with internal budgetary policies and company objectives.
- Identify and develop new business opportunities to strengthen ITP Aero's competitive position in the market.
Requirements
- Degree in Aeronautical Engineering (preferred).
- Proven experience in developing customer satisfaction programs to enhance loyalty.
- Experience in the financial management of strategic accounts.
- Strong background in MRO (Maintenance, Repair, and Overhaul) business processes.
- Demonstrated experience in project management.
- High proficiency in English.
- Strong soft skills, including multidisciplinary teamwork, result orientation, and active communication.
Preferred Qualifications
- Knowledge and experience with civil and military engines.
About the Company
ITP Aero is a leading global provider of aero-engine components and services, specializing in the design, manufacture, and maintenance of high-performance engine parts for the aerospace industry.
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ITP Aero · Ajalvir
