Key Account Manager

About the Company

Easebuzz is a leading payment gateway and financial technology platform, offering seamless digital payment solutions for businesses of all sizes. We are committed to providing innovative and efficient payment solutions, enabling businesses to thrive in the digital economy.

Responsibilities

• Build and maintain strong, long-lasting relationships with key clients
• Act as the primary point of contact for key accounts, addressing client needs and concerns
• Identify and acquire new business opportunities through proactive prospecting
• Focus on upselling and cross-selling additional products to existing clients
• Monitor account performance and ensure clients achieve maximum value from the platform
• Negotiate contracts, terms, and pricing with key accounts
• Collaborate with product, marketing, and customer support teams to deliver tailored solutions
• Provide regular reports and feedback to management regarding client status and KPIs

Requirements

• Minimum of 5 years of experience as a Key Account Manager
• Proven experience in both hunting (new acquisition) and farming (relationship management)
• Bachelor's degree in Business, Marketing, or a related field
• Strong understanding of digital payment solutions and fintech
• Proficiency in CRM tools such as Salesforce or HubSpot
• Excellent communication, negotiation, and interpersonal skills
• Strong analytical skills to interpret data and make informed decisions