Key Account Manager

About the Company

AVI-SPL is a global leader in digital enablement and audio-visual (AV) solutions. The company helps organizations build modern collaboration environments by designing, integrating, and managing AV & Unified Communications (UC) technology, working with numerous Fortune 100 clients.

Responsibilities

• Manage and grow strategic, high-value client accounts in the AV industry
• Drive business acquisition and identify growth opportunities within assigned regions
• Build strong relationships with key clients, acting as their trusted advisor
• Partner with internal teams including sales, technical, and delivery to ensure client needs are met
• Create and present account plans, forecasts, and performance reports
• Negotiate client contracts and renewals in line with company objectives
• Address client escalations, resolve issues, and ensure high customer satisfaction

Requirements

• 10–15 years of Key Account Management experience
• Experience in the audio-visual (AV) industry
• Proven track record in business acquisition and growing client relationships
• Excellent communication, presentation, and negotiation skills
• Strategic mindset with strong business acumen
• Ability to work independently and lead cross-functional teams