Key Account Manager

About the Company

Affordplan is a category-leading Health-Fintech platform. Our mission is to drive financial access for patients through our product, Swasth, and enhance operational efficiency for providers through our AI-driven procurement intelligence platform, PROCALYX™.

Responsibilities

• Act as the primary point of contact for hospital partners, ensuring strong engagement with CXOs and Finance Heads
• Lead technical and operational onboarding and drive proactive change management within hospital teams
• Monitor platform adoption and present strategic, data-backed ROI reports to hospital leadership
• Address hospital concerns and resolve operational challenges regarding SCM platform policies
• Collaborate with Product and Data Science teams to translate procurement challenges into platform features
• Conduct market research and competitor analysis to identify new opportunities

Requirements

• 5-7 years of experience in key account management and hospital partnerships
• Proven experience in CXO-level relationship management
• Strong practical knowledge of hospital finance and procurement workflows in India
• Ability to interpret complex procurement and market data for ROI presentations
• Exceptional communication and negotiation skills
• Bachelor's degree in Business, Healthcare Management, or a related field (MBA preferred)

Preferred Qualifications

• Understanding of hospital procurement workflows and SCM solutions