Junior Technical Support Engineer

About the Company

KEYENCE is a global leader in industrial automation and inspection systems, providing high-tech solutions such as barcode readers, laser markers, industrial vision systems, sensors, and microscopes to over 350,000 clients worldwide.

Responsibilities

• Provide technical support to clients and sales engineers via telephone and on-site visits
• Assist in pre-sales for high-potential projects and post-sales for technical issues and maintenance
• Train new sales engineers on product knowledge and technical skills
• Manage technical or transverse projects to optimize internal company processes

Requirements

• Minimum Bac +3 to Bac +5 degree in industrial engineering, electronics, optics, instrumentation, or equivalent
• Valid driver's license (Permis B)
• Strong analytical skills and problem-solving abilities
• Excellent pedagogical and communication skills in French
• Empathy and a strong sense of customer service

Benefits

• Structured onboarding and continuous training programs
• Rapid technical expertise development
• Internal promotion opportunities
• RTT, Participation bonus, and CSE benefits