Junior Social Media Manager

Responsibilities

• Coordinate day-to-day collaboration with external content creators and influencers
• Prepare creative briefs and provide clear, timely feedback during production
• Manage contracts, documentation, and administrative processes for creator partnerships
• Build and maintain social media content calendars across multiple markets
• Coordinate with Product and Local Marketing teams across seven countries
• Support execution of large integrated marketing campaigns across social channels
• Ensure all social content follows brand strategy, tone of voice, and visual identity
• Work with the Creative team to plan, review, and publish content
• Monitor community conversations and respond to comments with Product and Customer teams
• Identify and escalate product-related issues appearing on social media
• Keep project documentation, content plans, and campaign trackers up to date

Requirements

• Fluent English required; additional European languages a plus
• Clear, proactive communication
• Highly organized with multiple concurrent projects
• Strong attention to detail with documentation and contracts
• Clear creative brief writing and timeline management
• Cross-functional collaboration with Product, Marketing, and Creative teams
• Professional community management and customer communication
• Consistent brand execution on social media
• Proactive, reliable, and eager to learn in fast-paced international settings

Benefits

• Flexible working arrangements
• LinkedIn Learning
• Sabbatical and special leave policies
• WeRoad partnership
• Birthday, 24th and 31st December off
• Short term EU work policy
• Mobility Credit
• Health Insurance
• Employee assistance program

About the Company

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through its multi-mobility app, Freenow offers broad options across 9 European markets and over 180 cities, including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport. In July 2025 Freenow was acquired by Lyft, a global mobility platform connecting riders and drivers across North America and Europe.