Posted 2 hours ago
Junior Service Analyst with German
Sopra SteriaService Analyst
Perks & benefits
Medical InsuranceHealth InsuranceEducation AllowancePaid LeaveAnnual Leave
Requirements
German B2, English B2, IT interest, Team player, Shift hours, Ticketing tools
Skills
ITSMGerman
About the role
Responsibilities
- Receive and resolve incidents related to hardware and applications
- Follow procedures and instructions while handling tickets
- Communicate with users in German and English
- Escalate complex issues to second-line support
- Collaborate with other technical teams
Requirements
- German and English at B2 level or higher
- Willingness to develop IT skills
- Strong communication and teamwork skills
- Ability to work according to procedures
- Availability for shift hours
Benefits
- Luxmed and Medicover Sport
- Educational platforms and language learning platform
- Referral bonus and life insurance
- Company-paid certifications and conferences
- Tech Lunches and community participation
- Free parking, fresh fruits, and workation
About the Company
Sopra Steria is a European tech and consulting company with a Global Delivery Center in Katowice. The team supports cloud, infrastructure, networking, security, application services, and IT operations across multiple countries.
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Get started — it's freeJunior Service Analyst with German
Sopra Steria · Katowice
