Junior Property Operations Associate

Responsibilities

• Assist with the onboarding of new acquisitions and implementation of policies
• Field inbound calls, emails, and resident portal inquiries
• Manage scheduling and follow-up for maintenance tasks and contractors
• Perform on-site property inspections for turnovers and quarterly audits
• Manage monthly billing, rent collection audits, and supply inventory
• Assist with resident move-in/move-out processes
• Support leasing activities including apartment showings and rental application reviews

Requirements

• 1+ years of experience in customer service or hospitality
• Strong computer and Excel skills
• Experience with Google Suite preferred
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong documentation and schedule management skills

Benefits

• 5% 401k match
• Fully covered high-quality health and dental insurance plans
• Fully covered commuter passes
• Competitive paid time off policy
• 13 official company holidays plus 1 floating holiday

About the Company

Groma is blending real estate and technology to unlock a new real estate asset class, using AI to bring efficiencies to the small unit count multifamily sector.