
Posted 17 hours ago
Junior Order Fulfillment Specialist
LuxoftJunior Order Fulfillment Specialist
Requirements
1-3 years related experience, Bachelor's degree, English fluency, Advanced Microsoft Office skills, Power BI proficiency
Skills
Supply ChainExcelPower BI
About the role
Responsibilities
- Manage end-to-end fulfillment of customer orders from creation to Proof of Delivery (POD)
- Ensure order fulfillment meets customer Service Level Agreements (SLA)
- Perform backlog management to minimize and prevent aging backlogs
- Handle customer and internal escalation management
- Support the Parts Escalation Desk (PED)
- Manage Parts Delivery Time (PDT) from order receipt to delivery
- Oversee Parts Ship Date (PSD) including replenishment, supply rebalancing, and direct shipping
- Manage Parts Delivery Level (PDL) by tracking shipments and collaborating with logistics
- Generate daily performance reports for the Service Support and WW Services Supply Chain teams
- Support demand planning and forecasting based on historical demand and install base
- Develop and implement new processes to support business growth
Requirements
- 1-3 years of directly related experience in supply chain, order fulfillment, or planning
- Bachelor's degree
- Fluency in written and verbal English (C1 Advanced preferred)
- Advanced Microsoft Office skills, specifically Outlook, Excel, and PowerPoint
- Proficiency in Power BI
- Strong problem-solving skills and ability to act with a sense of urgency
- Ability to work independently in a dynamic, evolving environment
- Detail-oriented with a focus on high-quality task management
About the Company
Luxoft is a global provider of software engineering services, helping businesses accelerate their digital transformation through high-end technology solutions and specialized expertise.
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Get started — it's freeJunior Order Fulfillment Specialist
Luxoft · Bucharest
