Junior Commission Specialist

Responsibilities

• Proactively monitor outstanding hotel group commissions and follow up with partners via email and phone to ensure timely payment
• Validate receipt of commission payments in partnership with finance to ensure accuracy and alignment with financial records
• Audit and validate group contracts to confirm commission eligibility and enable accurate invoice generation
• Generate accurate group commission invoices in compliance with country-specific taxation requirements
• Provide insights on delinquent accounts and collaborate with internal teams to escalate and resolve issues
• Produce routine and ad-hoc reporting on commission recovery performance, data quality, and partner issues
• Identify process improvement opportunities to enhance efficiency and recovery outcomes
• Build positive relationships with Travel Managers to provide feedback on group contract setup

Requirements

• Experience in commission invoicing and reporting, including compliance with country-specific taxation
• Strong analytical and problem-solving skills with experience auditing missing or delinquent commissions
• Intermediate proficiency in Microsoft Office (Excel, Word, Outlook) and Smartsheet
• Foundational financial acumen related to invoicing, payment validation, and reconciliation
• Proven ability to manage multiple priorities while meeting deadlines with high accuracy
• Effective written and verbal communication skills for stakeholder management

Preferred Qualifications

• Experience in the travel industry with knowledge of agency–supplier relationships
• Degree education

Benefits

• Comprehensive paid time off package including vacation, sick, personal, and volunteer days
• Health benefits including medical, dental, vision, gender-affirming care, and fertility care
• 401k program with partial match
• Travel perks and discounts
• Tuition Reimbursement Program
• Employee Share Plan with partial company match
• Global career opportunities within the Flight Centre Travel Group network

About the Company

Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands globally. We aim to make the end-to-end travel experience faster, simpler, and easier for our customers by providing a perfect blend of personal service and expert technology.