Junior Assistant General Manager

Responsibilities

• Manage day-to-day leadership and direction of assigned departments including front office, housekeeping, and food & beverage
• Achieve and exceed forecasted revenue budgets for accommodation, food, beverage, and conferencing
• Control expenditure to ensure alignment with hotel expense budgets
• Manage payments, collections, and month-end/year-end financial processes
• Oversee preventive maintenance programs for hotel bedrooms and public areas
• Plan and control compliant staffing levels per shift
• Foster excellent guest service in accordance with brand standards and marketing strategies
• Implement environmental sustainability plans and participate in community CSI activities

Requirements

• Grade 12 qualification
• National Diploma in Hospitality Management or equivalent
• Proficiency in Microsoft Office Suite
• Minimum 1 year of exposure to all hotel departments in an FOC position
• Ability to hold a position of authority (e.g., liquor license eligibility)
• Ability to work long hours and shifts as required by the hospitality industry

Preferred Qualifications

• Food and Beverage qualification or significant exposure
• Completion of an AGM internal development programme

About the Company

City Lodge Hotels is a leading hospitality group dedicated to making every guest a returning and referring guest through exceptional service and quality standards.