
Posted 9 hours ago
Junior Account Manager
Shipa DeliveryJunior Account Manager
Requirements
Bachelor's degree in Business Administration, Marketing, or related field, 1+ years sales or account management experience, Experience in e-commerce or e-fulfillment preferred, Proficiency in CRM systems, Proficiency in MS Office, Fluency in English and Arabic
Skills
CRMAccount ManagementData Analysis
About the role
Responsibilities
- Build and nurture long-term relationships with clients to meet their last-mile delivery needs
- Expand existing client relationships by proposing solutions that satisfy their business objectives
- Analyze customer performance to drive growth and revenue generation
- Collaborate with sales, technical, and operational teams to deliver comprehensive customer solutions
- Act as the primary communication link between major clients and internal teams
- Resolve client issues, problems, and complaints quickly and effectively
- Prepare regular progress reports and forecasts using accurate account metrics
- Introduce and manage projects designed to cater to the needs of new clients
Requirements
- Bachelor's degree in Business Administration, Marketing, or a related field
- 1+ years of sales or account management experience
- Fluency in both English and Arabic
- Proficiency in CRM systems and MS Office
- Strong communication, negotiation, and presentation skills
- Ability to perform data analysis and manage customer relationships effectively
Preferred Qualifications
- Master's degree
- Experience in e-commerce or e-fulfillment sectors
About the Company
Shipa Delivery is an online platform that simplifies parcel sending and receiving for businesses and consumers within the GCC. Our technology connects users with a vast network of delivery assets, providing real-time GPS tracking and integrated solutions to streamline last-mile logistics and automate delivery management.
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Shipa Delivery · Dubai
