Junior Account Coordinator

About the Company

Agency Cybersecurity is a fast growing venture-backed startup that provides best-in-class cybersecurity and compliance. Our software and services simplify complex compliance frameworks including SOC2, ISO 27001, HIPAA, and others, empowering businesses to scale securely and confidently.

Responsibilities

• Assist senior account managers with client onboarding
• Coordinate client meetings, take detailed notes, and manage follow-up tasks
• Provide timely responses to client inquiries via email, phone, and internal messaging
• Maintain and update client records within CRM systems like HubSpot or Salesforce
• Track ongoing client projects and ensure timely internal communication on status and deadlines
• Collaborate across sales, compliance, and technical services teams
• Identify opportunities for client relationship enhancement

Requirements

• Bachelor’s degree or equivalent experience preferred
• Exceptional organizational skills and attention to detail
• Strong interpersonal and communication skills
• Proactive attitude and willingness to learn cybersecurity and compliance
• Basic understanding of CRM software
• Ability to manage multiple tasks and deadlines effectively