Jr. Systems Engineer

Responsibilities

• Perform IT Support services to users onsite
• Use a ticketing system to manage support queries
• Maintain documentation and comply with organizational rules and guidelines
• Adhere to strict change control procedures

Requirements

• At least 1 year of IT experience (Desktop Support, Systems Engineering, or Systems Administration)
• Experience with Microsoft Windows, Microsoft Office, and mobile device troubleshooting
• Support of Microsoft 365 stack including Exchange Online, SharePoint Online, Intune, and Azure AD
• Basic knowledge of Microsoft Windows Server Platforms, Active Directory, and Group Policy
• Basic understanding of networking concepts
• Ability to lift up to 50 lbs and perform physical tasks like climbing stairs or kneeling
• Ability to travel periodically to customer office locations within the metropolitan area

Preferred Qualifications

• Financial industry experience with Bloomberg, Thompson Reuters, FactSet, or CapIQ
• Experience working in an MSP environment
• Support of Sophos or similar endpoint threat management products
• Understanding of virtualization platforms like VMware or Hyper-V
• Experience with ConnectWise suite, Google Workspace, Box, Dropbox, Duo, Okta, or AirWatch

About the Company

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms.