Jr. MRO Administrator

Responsibilities

• Prepare accurate repair and overhaul quotes using SAP and vendor inputs for internal and external customers.
• Review inspection reports and vendor pricing to ensure correct application of fees and discounts.
• Coordinate with repair shops and vendors to resolve pricing discrepancies or technical details.
• Act as a liaison between the warehouse, purchasing, and repair shops to ensure timely parts processing.
• Package quotes with necessary technical data, photos, and inspection reports for Customer Support Representatives.
• Monitor Credit Hold lists and coordinate with Finance to process prepayments.
• Log opportunities in the CRM system and track their status through the approval pipeline.
• Monitor Work-in-Progress (WIP) and report on items pending approval, core returns, or final invoicing.

Requirements

• Post-secondary Diploma or Degree in Business Administration, Logistics, or a related field.
• 2 years of experience in an administrative, data entry, or customer service role.
• Strong proficiency in Google Sheets or MS Excel (sorting, basic formulas) and Google Docs/MS Word.
• Strong basic business math skills for calculating mark-ups, discounts, and totals.
• Ability to manage multiple tasks and maintain high-volume data entry accuracy in a fast-paced environment.

Preferred Qualifications

• Previous experience in an aviation or technical environment.
• Previous exposure to SAP or Salesforce.

About the Company

Airbus Helicopters Canada Ltd is part of Airbus, a global leader in aerospace, defense, and connected services. We provide efficient civil and military rotorcraft solutions and services worldwide, constantly innovating to pioneer sustainable aerospace for a safe and united world.