Job Coach

Responsibilities

• Motivate and coach clients through tailored activities to support their employment journey
• Work with employers and the Employer Engagement team to connect clients with suitable job opportunities
• Help secure sustainable employment outcomes and provide support to clients at risk of losing work
• Collaborate with internal and external partners to link clients to appropriate programs and services
• Maintain accurate records and ensure all work meets compliance requirements

Requirements

• Experience in customer service or a client-facing role
• Strong communication skills and confidence working with diverse stakeholders
• Ability to stay organised and work in a structured, goal-driven environment
• Current driver's licence
• Must be an Australian Citizen or Permanent Resident

Preferred Qualifications

• A genuine interest in supporting people overcoming barriers to employment
• Previous experience in Employment Services (though full training is provided)

Benefits

• 12 weeks paid parental leave
• Leadership development and career pathways across MedHealth
• Salary packaging and the ability to purchase additional leave
• Wellbeing initiatives, Employee Assistance Program (EAP), and Fitness Passport
• Quarterly social events and recognition programs
• Roadside assistance and all necessary tools and technology

About the Company

atWork Australia believes work is for everyone. Since 2003, we have supported people living with disability, injury, or health conditions to find meaningful and sustainable employment. We connect people and businesses so both can thrive, driven by our values of Integrity, Compassion, Determination, and Thriving Together.