Job Coach

Responsibilities

• Motivate and coach clients through tailored activities to support their employment journey
• Work with employers and the Employer Engagement team to connect clients with suitable job opportunities
• Help secure sustainable employment outcomes and provide support to clients at risk of losing work
• Collaborate with internal and external partners to link clients to appropriate programs and services
• Maintain accurate records and ensure all work meets compliance requirements

Requirements

• Experience in customer service or a client-facing role
• Strong communication skills and confidence working with diverse stakeholders
• A current driver's licence
• Australian citizenship or permanent residency at the time of application
• Ability to stay organised and work in a structured, goal-driven environment

Preferred Qualifications

• A genuine interest in supporting people overcoming barriers to employment
• Previous experience in Employment Services (full training is provided if this is not met)

Benefits

• 12 weeks paid parental leave
• Salary packaging and the ability to purchase additional leave
• Wellbeing initiatives and Employee Assistance Program (EAP)
• Fitness Passport and roadside assistance
• Leadership development and career pathways across MedHealth
• Quarterly social events and recognition programs

About the Company

atWork Australia connects people and businesses so both can thrive. Since 2003, we have supported people living with disability, injury, or health conditions to find meaningful and sustainable employment. We believe work has the power to transform lives and are passionate about helping people realise their full potential.