Jira & Confluence Analyst

Responsibilities

• Support day-to-day Jira and Confluence operations within existing projects and spaces
• Assist with basic configuration tasks such as workflows, issue types, fields, dashboards, and permissions
• Help maintain Confluence space structures, page organization, and access rights
• Support documentation of tooling standards, usage guidelines, and how-to content
• Assist in preparing simple dashboards and reports to support team-level visibility
• Contribute to data quality improvements including issue hygiene and consistent field usage
• Support onboarding activities and user enablement related to Atlassian tools
• Help analyze incoming requests, incidents, and improvement ideas

Requirements

• Enrolled student in Business Informatics, Information Systems, Computer Science, or a related field
• Basic Agile knowledge (e.g., Scrum or Kanban)
• First exposure to Jira or Confluence through studies, internships, or personal projects
• Analytical mindset with attention to detail and structured problem-solving skills
• Ability to produce clear documentation and follow defined processes
• Fluency in English is mandatory

Benefits

• Competitive monthly salary (€1,566 for 20h/week or €1,253 for 16h/week)
• Flexible, trust-based working hours to align with your academic schedule
• Support for Bachelor’s or Master’s thesis projects
• Casual office atmosphere and modern, ergonomic workstations
• Access to the TeamViewer Library and 24/7 E-Learning Center
• Travel subsidies for students
• Opportunities for full-time employment after graduation

About the Company

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving, and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization for hundreds of millions of users and over 645,000 customers worldwide.