ITS Project Manager

Responsibilities

• Lead end-to-end delivery of technology projects, including chartering, planning, execution, and post-implementation review.
• Define project scope, requirements, success metrics, and acceptance criteria in collaboration with sponsors and business owners.
• Develop and maintain integrated project plans, managing milestones, dependencies, and critical path activities.
• Establish strong relationships with executive sponsors, technical staff, and external partners to ensure alignment.
• Manage project risks, issues, decisions, and action (RIDA) tracking, developing effective mitigation plans.
• Coordinate vendor activities, deliverables, and timelines to ensure alignment with project scope and schedule.
• Partner with organizational change management teams to support user adoption, training, and readiness.
• Utilize ITS-approved tools to maintain accurate status reporting, financial tracking, and documentation.

Requirements

• Bachelor’s degree in information technology, business administration, or a related field (or equivalent experience).
• 5-7 years of progressive experience managing technology projects and cross-functional initiatives.
• Working knowledge of project management methodologies such as PMI, Agile, or hybrid approaches.
• Proven ability to develop realistic project plans, manage dependencies, and deliver results on schedule.
• Strong communication and facilitation skills with the ability to work with both technical and non-technical stakeholders.
• Experience coordinating vendor deliverables and working with third-party partners.

Preferred Qualifications

• PMP certification or equivalent professional credential.
• Experience working in higher education or a similarly complex, mission-driven organization.
• Experience supporting organizational change management, communications, and training coordination.
• Familiarity with ITIL/ITSM service management practices and project management platforms.

Benefits

• Multiple health, dental, and vision plan options.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, personal time, and 12+ holidays per year.
• Educational benefits including tuition waivers for employees, spouses, and domestic partners.

About the Company

The University of New England (UNE) is Maine’s largest private university, featuring coastal campuses in Maine and a study-abroad campus in Tangier, Morocco. We are a supportive community dedicated to hands-on learning and empowering students to impact the world through diverse programs in health professions, marine sciences, business, and the arts.