A
Posted 18 hours ago
IT Technician
AudenciaTechnicien IT
Requirements
Experience in similar IT support role, Windows 11 and Office 365 knowledge, Exchange Online and Microsoft Teams knowledge, ITSM/Ticketing tool usage, Networking knowledge (IP, VLAN, SDWAN)
Skills
WindowsMicrosoft 365Microsoft TeamsActive Directory
About the role
Responsibilities
- Respond to office support requests from employees in Nantes
- Maintain and deploy equipment used by collaborators
- Provide remote or physical support to users
- Manage IT equipment stocks
- Ensure the proper functioning of the mobile fleet and Teams telephony
- Support the start of classes in case of technical issues
- Guarantee the proper functioning of the printing system
- Manage service providers for Audio Video technical missions
Requirements
- Experience in a similar IT support role
- Advanced knowledge of Windows 11 and Office 365
- Knowledge of Exchange Online and Microsoft Teams with integrated telephony
- Knowledge of Active Directory and account management is ideal
- Experience with ITSM tools for fleet and ticketing management (e.g., GLPI)
- Knowledge of networking, IP, VLAN, and SDWAN concepts
- Technical English is a plus
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Audencia · Nantes
