IT Technical Analyst

Responsibilities

• Own the business relationship and application portfolio for Legal and Travel & Expense (T&E) systems.
• Support operational activities including user access, interfaces, batch jobs, and change management.
• Ensure application operations and integrations comply with SOX, ITGC, and audit requirements.
• Manage third-party vendors, including issue resolution, contract oversight, and license renewals.
• Lead demand intake, prioritization, and backlog management for multiple concurrent initiatives.
• Gather and document business requirements, functional specifications, and user stories.
• Plan and execute testing activities, including user acceptance testing (UAT) and regression testing.
• Provide Tier 2 / Tier 3 support for expense and legal platforms, performing root cause analysis.
• Monitor application health and data feeds, including integrations with ERP and HR master data.

Requirements

• Bachelor’s degree in Computer Science, Business, or a related field.
• 5+ years of experience in business systems analysis, application management, or service delivery.
• Strong understanding of SOX, IT General Controls (ITGC), and audit requirements.
• Experience working with both Agile and Waterfall methodologies.
• Scripting skills in SQL, Linux, or Windows.
• Knowledge of interfaces such as API and SFTP.
• Proven ability to manage multiple priorities and stakeholders in a global environment.

Preferred Qualifications

• Experience with Microsoft 365 tools including SharePoint, Power Automate, and Power BI.
• Familiarity with Legal applications (e.g., CounselLink, e-Discovery) or Expense Reporting solutions (e.g., Navan).
• Familiarity with SAP/QAD ERP and integrations to ERP or HR master data feeds.

About the Company

Adient (NYSE: ADNT) is a global leader in automotive seating. With more than 65,000 employees in 29 countries, Adient operates approximately 200 manufacturing and assembly plants worldwide, delivering seating systems for all major OEMs.