IT Support Technician

Responsibilities

• Provision, image, and support macOS and Windows endpoints across the organization
• Administer Jamf and ThreatLocker to maintain endpoint configuration, patching, and security compliance
• Own the user lifecycle in Okta and Active Directory, including onboarding, offboarding, and SSO management
• Support core tools such as Google Workspace, Microsoft 365 GCC High, Jira, Confluence, Slack, and Smartsheet
• Maintain conference room AV, office networking (Cisco Meraki), and physical security systems
• Monitor and respond to security alerts from CrowdStrike and Zscaler
• Manage asset inventory from procurement through disposal
• Build and maintain IT documentation, SOPs, and knowledge base articles
• Write scripts (Bash, PowerShell, Python) to automate provisioning and routine operations

Requirements

• 2+ years in an IT support or systems administration role
• Proficiency with macOS and Windows endpoint administration
• Working knowledge of Okta and Active Directory
• Solid networking fundamentals: TCP/IP, DNS, DHCP, VLANs, and Wi-Fi
• U.S. citizen or lawful permanent resident (ITAR requirement)
• Strong communication skills for engaging technical and non-technical stakeholders

Preferred Qualifications

• Jamf Pro experience for macOS fleet management
• Familiarity with zero-trust architectures and Zscaler ZPA/ZIA
• Exposure to AWS and SaaS administration
• Experience with NIST 800-171, CMMC, or ITAR compliance frameworks
• Background in a high-growth startup or aerospace environment

Benefits

• 100% company-paid Medical, Dental, and Vision insurance for employees and dependents
• 401(k) retirement plan with 6% employer match (immediately vested)
• Substantial incentive equity in a fully funded space start-up
• Flexible PTO policy plus 12 paid holidays
• Daily lunch provided and dinner provided twice weekly
• $120/month wellness reimbursement
• Dog-friendly office space

About the Company

Varda is accelerating the development of commercial space infrastructure, from in-orbit pharmaceutical processing to reliable and economical reentry capsules. Our mission is to expand the economic bounds of humankind by creating the products and infrastructure needed so space can directly benefit life on Earth.