Posted 9 hours ago
IT Support Technician
Sticker MuleIT support technician
Perks & benefits
VisaHealth InsurancePaid LeaveRelocation Allowance
Requirements
Associate's degree in IT or certifications, 1-3 years IT experience, Knowledge of VMWare, Mac OS, Windows, and Linux, Understanding of TCP/IP, DNS, and DHCP, Experience with Google Workspace, Experience with manufacturing equipment
Skills
VMwareWindows ServerGoogle Workspace
About the role
Responsibilities
- Perform setup of new hire user accounts and deactivations
- Provide end-user support onsite for remote employees
- Install, troubleshoot, and maintain IT equipment including Mac, PC, Chromebook, and peripheral devices
- Record, update, and escalate requests using Asana
- Assist with the installation and maintenance of computer-driven manufacturing equipment
- Support manufacturing and remote departments as requested
Requirements
- Associate's degree in information systems or relevant IT certifications (Cisco, Microsoft, Google)
- 1-3 years of IT experience
- Strong understanding of computer support methodologies and troubleshooting
- Experience with VMWare, Mac OS, Chrome OS, Windows 10/11, Linux, and Windows Server
- Solid understanding of TCP/IP, DNS, DHCP, and wired/wireless networking
- Experience with Google Workspace and SaaS-based software
- Experience with computer-driven manufacturing equipment
Benefits
- $25.75-$27.50 per hour based on experience
- 401k plan with 4% employer match
- Health & dental insurance
- Four weeks paid vacation
- Signing bonus
About the Company
Sticker Mule is a privately-owned, profitable brand with a globally distributed team operating in 17 countries, dedicated to delivering a great customer experience.
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Sticker Mule · Albany