Posted 8 hours ago
IT Support Specialist
InPost
Requirements
2–5 years IT support experience, IT degree or equivalent, Windows/macOS knowledge, Active Directory knowledge, ITSM tools experience, Fluent Dutch and English
Skills
WindowsmacOSJira
About the role
Responsibilities
- Diagnose and resolve issues with workstations, peripherals, office equipment, VPN, MFA, and network connectivity
- Install, configure, and maintain Windows and macOS systems, printers, and video conferencing systems
- Prepare workstations, access rights, and guest Wi-Fi accounts for new employees
- Register, prioritize, and handle tickets via ITSM tools like Jira Service Management or ServiceNow
- Proactively communicate with users and create manuals or FAQs to prevent recurring issues
Requirements
- 2–5 years of experience in IT support, helpdesk, or technical support
- IT degree or equivalent practical experience
- Knowledge of Windows, macOS, hardware, software, Active Directory, and basic networking
- Experience with ITSM tools such as Jira Service Management or ServiceNow
- Fluency in Dutch and English
Preferred Qualifications
- Experience with SCCM, JAMF, TeamViewer, or MDM
Benefits
- Holiday allowance
- 25 vacation days per year
- Opportunities for skill development and training
About the Company
InPost Group is an innovative European out-of-home delivery company revolutionizing parcel delivery through a network of smart parcel lockers.
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InPost · Vianen
