IT Support Specialist

Responsibilities

• Support the design, development, testing, and ongoing support of enterprise application solutions
• Assist with coding, debugging, and testing of application components
• Troubleshoot application and system issues using root cause analysis
• Contribute to requirements gathering and technical documentation
• Develop and maintain process flows, logic diagrams, and system procedures
• Participate in system, database, and platform integration efforts
• Assist with planning and executing system and software testing activities
• Log, track, and escalate issues following standard incident and change processes
• Collaborate with technical teams and business partners to support stable services

Requirements

• High School Diploma
• Experience in application support
• Basic experience with SQL
• Ability to read and interpret technical and business documentation
• Strong problem-solving skills
• Strong interpersonal and communication skills

Preferred Qualifications

• Bachelor’s degree in IT
• CompTIA A+ certification

Benefits

• Medical, dental, and vision coverage
• Life insurance
• 401(k) with company match
• "You Pick a Day" paid holiday
• FSA and HSA options
• Pet insurance

About the Company

DYOPATH is a service-driven organization focused on delivering outstanding IT services through a culture of collaboration and professional development.