IT Support Specialist

Responsibilities

• Support computerized systems and computers for qualification according to defined strategy
• Manage user administration and deployment of new tools
• Perform periodic reporting, system reviews for GMP systems, and backups
• Coordinate with software providers
• Prepare documentation for installations
• Implement IT hardware and infrastructure-related solutions
• Troubleshoot analytical software applications and lab PC systems

Requirements

• Bachelor's degree in Computer Science, Engineering, or related area
• Over 2 years of experience in desk-side support
• Understanding of regulated environments (GxP)
• Fluency in English and German (spoken and written)
• Ability to work in a paper-based environment
• Experience working in multinational teams
• Ability to provide a criminal record extract not older than three months

Benefits

• Broad range of activities, tasks, and projects
• Vouchers for birthdays, weddings, and newborns
• Referral program (Fishing for Friends)
• Refreshments in the office
• Professional advancement opportunities
• Friendly and international working environment
• Company-sponsored events

About the Company

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region and the USA, delivering innovative services to industry-leading clients.