IT Support Engineer

Responsibilities

• Provide support for new computer projects and hardware installations
• Assist in the installation, configuration, testing, maintenance, and monitoring of end-user and network hardware, peripheral devices, printers/scanners, and software
• Diagnose and resolve desktop issues for end-users and implement corrective solutions
• Assist in managing and maintaining local area network (LAN), wide area network (WAN), and internet systems
• Liaise with third-party support and PC equipment vendors

Requirements

• Higher Diploma or above in Information Technology, Computer Studies, or related disciplines
• 1-3 years of relevant work experience
• Basic skills in installing and maintaining Windows PC/Mac hardware and software
• Basic skills in maintaining printers, scanners, and other peripheral devices
• Fundamental knowledge of networking, routing, and switching
• Proficiency in English
• Strong problem-solving and communication skills

About the Company

At QIMA, we’re on a mission to help our clients make products consumers can trust. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform.