Posted 10 hours ago
IT Support Engineer
icorpIng. Soporte en Sitio
Perks & benefits
CommissionHealth InsurancePaid Leave
Requirements
Degree in Systems or related field, 1 year minimum IT support experience, Knowledge of ITIL, Active Directory knowledge, Hardware and software troubleshooting
Skills
Technical SupportActive DirectoryITIL
About the role
Responsibilities
- Provide on-site technical support to end users
- Support software and hardware needs
- Attend to user requirements to ensure operational continuity
- Resolve incidents and problems using ticketing tools
- Install and troubleshoot DSL, VPN, and wireless connections
- Perform network, cabling, and connectivity tests
- Support hardware including computers, printers, and network devices
- Manage Active Directory and email support
- Install, configure, and troubleshoot server and workstation operating systems
Requirements
- Degree or Engineering in Systems or related field
- Minimum 1 year of experience in on-site IT user support
- Experience with remote and on-site support
- Proficiency with ticketing tools
- Knowledge of ITIL
- Ability to commute to Cananea, Sonora
- Immediate availability
Benefits
- Base salary
- Quarterly bonus
- Statutory benefits (Prestaciones de ley)
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icorp · Cananea
