IT Sales Engineer

About the Company

HELPLINE specializes in user support outsourcing and the implementation of an augmented employee experience powered by AI. As part of the Everience group, HELPLINE provides user support, application support, proximity support, IT asset management, and GRC (Governance, Risk, and Compliance) services to over 200 clients worldwide.

Responsibilities

• Identify potential clients using commercial management tools and implement prospecting strategies
• Detect, define, and analyze prospect or client needs and identify decision-making processes
• Collaborate with relevant departments (Pre-sales, Operations, Marketing) to present adapted commercial offers
• Negotiate prices, deadlines, quantities, and contract elements with clients
• Participate in contract signing
• Develop and maintain long-term commercial relationships with clients
• Maintain and update commercial reporting

Requirements

• Currently enrolled in a Master 1 or Master 2 program (Business or Engineering School)
• Ideally 1 year of experience in prospecting and selling complex services or solutions to large accounts
• Enthusiastic, tenacious, and results-oriented
• Strong team player
• Autonomous, rigorous, and good listening skills
• English proficiency and knowledge of IT outsourcing is a plus

Benefits

• 50% health insurance coverage
• 50% reimbursement of public transport costs
• Meal vouchers (€9.50 with 60% employer contribution)
• Referral bonuses up to €1,000
• CSE cultural advantages
• Training institute for skill development