IT Project Manager

Responsibilities

• Manage end-to-end clinical and non-clinical technology projects for clients
• Identify and define business, functional, and interface requirements
• Define project scope, objectives, and deliverables in alignment with healthcare regulations
• Develop detailed project plans, timelines, and resource allocation strategies
• Collaborate with clinical, administrative, and IT teams to gather requirements
• Provide regular status updates to leadership and key stakeholders
• Maintain comprehensive documentation for audits and regulatory compliance
• Facilitate meetings to ensure transparency in progress tracking

Requirements

• 2+ years of experience in IT project coordination, preferably in healthcare or technology
• Excellent communication skills with experience working with onshore healthcare clients
• Proficiency in ServiceNow and MS Office
• Familiarity with MS Project or similar project management tools
• Basic understanding of IT infrastructure and SDLC processes
• Strong orientation toward customer service and teamwork

Preferred Qualifications

• PMP or equivalent professional certification
• Prior experience using ServiceNow for project tracking and management
• Familiarity with HIPAA and other healthcare compliance standards
• Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment

Benefits

• Comprehensive health plans and wellness coverage
• Emotional support resources and resilience tools
• Financial benefits including retirement planning support
• Opportunities for professional development and career growth

About the Company

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. We connect people with the care, pharmacy benefits, data, and resources they need to feel their best through a culture guided by inclusion and innovation.