Posted 14 hours ago
IT Onsite Support
D-ploy
Perks & benefits
Visa
Requirements
IT training or equivalent, 2-3 years IT support experience, Fluent German and English
Skills
IT supportITILService Desk
About the role
About the Company
D-ploy is an IT and engineering solutions company with global assignments, including Switzerland, Germany, Czech Republic, Austria, UK, and the USA. We optimize IT productivity for our clients through strong partnerships within the IT community.
Responsibilities
- Provide first- and second-level support for internal users
- Analyze, prioritize, and resolve IT incidents and service requests
- Set up, configure, and maintain workstations, hardware, and software
- Manage tickets following ITIL-oriented processes
- Perform software rollouts, updates, and patches
Requirements
- Completed IT training or comparable qualification
- 2–3 years of experience in IT support or service desk
- Fluent German and English skills
Benefits
- Edenred Card for restaurants, hotels, and gas stations
- Employee referral program (Fishing for Friends)
- Professional development and career advancement opportunities
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D-ploy · Munich