IT Manager

Responsibilities

• Lead end-user IT support operations across all Japan locations, including Windows/macOS devices, mobile, and collaboration platforms.
• Manage local IT vendors, hardware suppliers, and service contractors, overseeing procurement and asset lifecycle management.
• Drive technology workstreams for office relocations, expansions, and workplace modernization projects.
• Serve as the primary Japan point of contact for infrastructure activities including LAN/WAN, Wi-Fi, and cloud services.
• Build strong partnerships with Japan business leaders to translate business needs into actionable IT solutions.
• Lead local IT staff and managed service providers, fostering a culture of operational excellence.
• Monitor KPIs and act as the escalation point for critical incidents impacting Japan users.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 8+ years of enterprise IT experience with at least 3+ years in IT management or team leadership.
• Native or fluent Japanese and business-level English proficiency.
• Hands-on experience with Microsoft 365, Windows and macOS endpoint management, and ServiceNow or equivalent ITSM platforms.
• Proven track record in vendor management, asset lifecycle management, and infrastructure coordination within a multinational organization.
• Strong project management skills, specifically leading office relocations or technology rollouts.

Preferred Qualifications

• ITIL Foundation certification or equivalent.
• PMP or other professional project management certification.
• Experience supporting semiconductor, software, or R&D organizations.

Benefits

• Comprehensive medical and healthcare plans.
• Flexible time away including ETO and FTO programs.
• Family support including maternity/paternity leave and adoption assistance.
• Employee Stock Purchase Plan (ESPP) with a 15% discount.
• Competitive regional retirement plans and salaries.

About the Company

Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation, and analysis solutions to power innovation across a wide range of industries.