IT Infrastructure Engineer

About the Company

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Responsibilities

• Solve challenging firmware and hardware related issues with servers
• Execute workarounds and solutions for IT hardware issues
• Act as a subject matter expert and point of escalation for L1 and L2 technicians
• Create new processes and documentation for the IT hardware team
• Collaborate with vendors on warranty replacements (RMA) and manage requests
• Improve support processes, documentation, and training materials

Requirements

• Knowledge of datacenters and server equipment
• Deep knowledge of IT hardware and practical troubleshooting experience
• Proficiency with Unix/Linux operating systems and command line
• Experience with equipment monitoring, data analysis, and presentation
• High proficiency in spoken and written English

Preferred Qualifications

• Skills in repairing electronics at the component level (SMD)
• Knowledge of network equipment and troubleshooting
• Driving license type B

Benefits

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects