IT Helpdesk Support

About the Company

SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, and shapewear. We set new standards by providing high-quality, inclusive products that support everybody. We’re disrupting the industry and redefining the future of fashion.

Responsibilities

• Act as the first point of contact for retail store teams requiring technical assistance
• Provide fast and effective support for point-of-sale (POS) systems and mobile devices
• Troubleshoot network connectivity and retail-specific software tools
• Prioritize and manage support tickets to ensure minimal disruption to in-store operations
• Ensure seamless technical performance to support the in-store customer experience