IT Help Desk Administrator

About the Company

Span Construction & Engineering, Inc. is a pioneer in the pre-engineered metal building erection industry, proudly operating as a 100% employee-owned company (ESOP). Since 1980, we have been a trusted leader in providing exceptional engineering and construction services.

Responsibilities

• Maintain, configure, and ensure reliable operations of computer systems and mobility items (phones, tablets, unmanned aircraft)
• Provide company-wide technical support for in-house and remote employees
• Manage user and desktop support for hardware and software
• Oversee company applications including Smartsheet, BIM360, SPANConnect, Expensify, Citrix, Procore, and Microsoft products
• Assist with backend-level support and user access management
• For Level III: Assume IT Manager duties during extended absences of leadership

Requirements

• Level II: High school graduate or equivalent with 2+ years of IT experience
• Level III: Bachelor's degree in IT or equivalent with 4+ years of IT experience
• Proficiency in Microsoft applications (Word, Excel, Windows, etc.)
• Basic troubleshooting skills and understanding of network concepts
• Ability and willingness to obtain CompTIA and Microsoft 365 certifications
• Knowledge of various hardware, software, and operating systems

Preferred Qualifications

• Exposure to laws and regulations related to IT compliance
• Experience with BIM360, Procore, or Citrix

Benefits

• Participation in our ESOP program
• Health, dental, and vision insurance
• Life insurance
• 401K
• Vacation time
• Opportunities for professional growth and leadership development