IT Generalist

Responsibilities

• Provide day-to-day IT support across office and site locations, ensuring timely resolution of technical issues.
• Deliver remote and onsite support to end users, troubleshooting software, hardware, and network issues.
• Manage IT onboarding and offboarding processes, including user setup, access provisioning, and deactivation.
• Support and guide employees in the use and adoption of AI tools and digital technologies.
• Build and maintain workflows using platforms such as SharePoint and Power Automate.
• Assist with user account management and provide basic support for ERP/CRM systems.

Requirements

• Experience in an IT support or technical role with solid hands-on troubleshooting skills.
• Strong technical aptitude across end-user computing, hardware, software, and basic networking.
• Ability to work effectively in a fast-paced environment, managing competing priorities under pressure.
• Adaptable and proactive with a positive attitude and willingness to learn.
• Strong teamwork and collaboration skills.

About the Company

Fenix Resources Ltd (ASX: FEX) is a fully integrated mining, logistics and port services business operating in Western Australia’s Mid-West. With a current production rate of over 4 million tonnes of iron ore per annum and a clear pathway to 10Mtpa, Fenix is building a long-term, sustainable operation.