IT Field Support Specialist

Responsibilities

• Deliver Tier 2 and 3 technical support for workstations, servers, printers, and teleconferencing equipment
• Conduct site surveys and prepare detailed technical documentation and diagrams
• Analyze hardware requirements and prepare technical specifications for procurement
• Install and configure new hardware, cabling, and network upgrade components
• Build and install specialized interconnecting cables for unique site needs
• Train site personnel on hardware use and maintenance
• Maintain fiber optic modems, multiplexers, and telephone systems
• Utilize ticketing systems for issue tracking and service management

Requirements

• High school diploma or GED
• 1-2 years of relevant IT experience
• Active TS/SCI with Full Scope Polygraph
• 8570 Certification (Security+ highly preferred)
• Proficiency with Windows 7 and Windows 10
• Experience with Active Directory security and policies
• Ability to drive a company vehicle
• Ability to lift up to 50 lbs
• Proficiency in Microsoft Office Suite

About the Company

Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government. They design, integrate, secure, and deploy advanced technical solutions in areas such as Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.