IT Engineer

About the Company

Etched is building hardware for frontier intelligence. We co-design chips, racks, software, and manufacturing to deliver best-in-class throughput and latency across both prefill and decode workloads. Our first products are heavily focused on inference.

Responsibilities

• Provide hands-on IT delivery and support for the Taiwan office, including ASIC design, software, and scale-out computing teams
• Interface with manufacturing partners in Taiwan to ensure seamless integrations and workflows
• Lead onboarding and offboarding processes to ensure seamless access
• Manage on-site and remote laptops, desktops, and networking equipment
• Deploy and administer MDM and MAM solutions for Mac and Windows devices
• Implement and maintain antivirus, antimalware, EDR, and XDR
• Automate user provisioning and deprovisioning workflows using Rippling, Okta, Google Workspace, and FreeIPA
• Design, deploy, and maintain wired and wireless networks, VPNs, and firewalls
• Develop automation scripts using Python, Bash, or PowerShell to streamline operations

Requirements

• 3+ years in an IT support or engineering role
• Experience across macOS, Windows, and Linux
• Proficiency with endpoint management tools (e.g., Jamf, Intune, Kandji)
• Hands-on expertise in enterprise VPNs, wireless networking, and zero-trust access models
• Strong background in EDR/XDR platforms (e.g., CrowdStrike, SentinelOne)
• Scripting and automation proficiency in Python, Bash, or PowerShell
• Strong networking expertise including TCP/IP, DNS, DHCP, VLANs, and firewalls
• Experience in a fast-paced startup environment

Preferred Qualifications

• Okta experience
• Exposure to cloud platforms (AWS, Azure, GCP)
• Experience with developer-oriented compute infrastructure