IT Applications Lead

Responsibilities

• Support and maintain retail systems, specifically UKG Dimensions or UKG Workforce Central on cloud platforms
• Map business processes and compare them to industry best practices in retail
• Identify and resolve data integration and mapping errors, application issues, and database utilization problems
• Supervise internal and external resources, including programmers, analysts, consultants, and business users
• Manage data integrations using REST Services, BigQuery, and Batch processes
• Lead and manage technical application projects, ensuring clear articulation of issues and defining timelines
• Perform root cause analysis using tools like Splunk or Dynatrace
• Create usable documentation including audit findings, business requirements, and product design documents

Requirements

• 7 to 10 years of experience supporting retail systems, preferably UKG Dimensions or UKG Workforce Central on cloud
• Bachelor’s degree or equivalent work experience in information systems, computer science, or a related field
• Experience with MS-SQL, Microsoft Office (Excel and Access), and reporting applications like Power BI
• Experience with data integrations including REST Services, BigQuery, and Batch processes
• Strong analytical and problem-solving skills including root cause analysis
• Proven track record of managing technical application projects

Preferred Qualifications

• Experience with UKG Dimensions modules such as Timekeeping, Scheduler, and Activities
• Certification or training in UKG Dimensions Boomi Integration
• Experience with cloud applications, preferably on Google Cloud
• Experience with Workforce Performance Management Applications like Intelligrated
• Experience with hardware/software deployment across Distribution Centers
• Vendor management experience